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Our Privacy Statement

Your Loan Mates Pty Ltd (referred to as "Your Loan Mates," "we," "our," or "us") is committed to protecting the privacy of its users, particularly in compliance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, and handle your personal information in the context of finance brokering services.

Information Collection and Use

Your Loan Mates collects personal information from individuals seeking finance brokering services. This information may include, but is not limited to, your name, contact details, financial information, employment details, and identification documents. We collect this information to assess your eligibility for financial products and to provide tailored brokering services.

Use of Information

The personal information collected by Your Loan Mates may be used for the following purposes:

Assessing your eligibility for financial products
Facilitating loan applications and agreements
Providing ongoing brokering services and support
Complying with regulatory requirements
Marketing and promotional activities with your consent

Third-Party Systems

In the course of providing our services, Your Loan Mates may engage third-party systems and service providers to assist with functions such as customer relationship management, document storage, credit checks, and electronic lodgment of loan applications. These third parties may have access to your personal information only to the extent necessary to perform their services, and they are obligated to adhere to privacy and security standards consistent with Australian law.

Protection of Information

Your Loan Mates takes reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. We use appropriate technical and organizational measures, including encryption and access controls, to safeguard your information.

Your Loan Mates may use cookies and similar tracking technologies on our website to enhance user experience and analyze website traffic. By using our website, you consent to the use of these technologies. You can control and manage cookies through your browser settings.

Access and Correction

You have the right to access the personal information we hold about you and to request corrections if necessary. To access or update your information, please contact us using the details provided below.

Changes to This Privacy Policy

Your Loan Mates reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us via email.

By engaging our services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Cookies Statement

This Cookies Statement explains how Your Loan Mates Pty Ltd ("Your Loan Mates," "we," "our," or "us") uses cookies and similar tracking technologies on our website (the "Website"). By using the Website, you consent to the use of cookies and similar technologies as described in this statement.

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

Types of Cookies We May Use

Essential Cookies: These cookies are necessary for the operation of the Website. They enable basic functions such as page navigation and access to secure areas of the Website. Without these cookies, the Website may not function properly.
Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors to the Website and to see how visitors move around the site when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users find what they are looking for easily.
Functionality Cookies: These cookies are used to recognize you when you return to the Website. They enable us to personalize our content for you, greet you by name, and remember your preferences (such as your choice of language or region).
Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be used by advertising networks to collect information about your browsing activity and to deliver targeted ads on other websites.

Managing Cookies

You can control and manage cookies through your browser settings. Most web browsers allow you to refuse to accept cookies, delete cookies, or receive a warning before a cookie is stored. However, if you block or delete cookies, some features of the Website may not function properly.

Changes to This Cookies Statement

Your Loan Mates Pty Ltd reserves the right to update or amend this Cookies Statement at any time. Any changes will be posted on the Website, and your continued use of the Website constitutes acceptance of the updated statement.

If you have any questions or concerns about our use of cookies or this Cookies Statement, please contact us.

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